VoxCraft Academy

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Privacy Policy

Effective date: 01 Jan 2025

Scope

This policy covers data collected by VoxCraft Academy through our website and forms for Canadian users.

Standards we follow (Canada)

We align our practices with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We apply principles of accountability, purpose limitation, consent, accuracy, safeguards, openness, individual access, and challenge of compliance.

Data We Collect

Collection methods

We collect information directly from you when you fill out forms, and automatically via cookies or similar technologies for analytics and security. We do not intentionally collect sensitive data. If you provide it, we treat it with heightened care and only for the stated purpose.

Use of Data

Legal basis and consent

We rely on your consent for marketing communications and on our legitimate interests to operate and secure our site. Where the law requires, we will obtain express consent, and you may withdraw it at any time without affecting prior lawful processing.

Retention

We keep personal information only as long as necessary to fulfill the purposes outlined above, after which we securely delete or anonymize it. Typical retention for inquiry records is up to 24 months unless required longer to meet legal obligations or resolve disputes.

Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit, least-privilege access, and audit logging. No method of transmission or storage is 100% secure; we continually improve our controls.

Cookies

We use essential and analytics cookies. You can manage preferences in your browser. Accepting cookies improves site features.

Types

Your choices

You can refuse or delete cookies via your browser settings. If you accept cookies in our banner, that preference is stored locally on your device. You can also clear the setting to see the banner again.

Do Not Track

We currently do not respond to browser “Do Not Track” signals due to inconsistent industry standards, but we respect your explicit cookie choices.

Sharing

We do not sell your data. Limited sharing with service providers under confidentiality, only as needed for operations.

Service providers and safeguards

Where vendors process information on our behalf, they must follow equivalent protections and use it only for the agreed services. We assess their security and privacy commitments.

International transfers

Personal information may be processed outside your province or Canada. When that occurs, it may be subject to foreign laws and lawful access requests. We use contractual and organizational measures to protect your data consistently.

Your Rights

How to exercise rights

Submit your request via email. We may ask for verification details to protect your account. We aim to respond within 30 days as required by PIPEDA, and will explain any lawful limitations if we cannot fulfill a request.

Complaints

If you believe we have not addressed your privacy concerns, you may contact the Office of the Privacy Commissioner of Canada (OPC). We encourage you to reach out to us first so we can help resolve the issue quickly.

Contact

VoxCraft Academy, Toronto, ON, Canada. Email: [email protected]. Phone: +1 (437) 582-9014

Changes to this policy

We may update this policy from time to time to reflect changes in technology, laws, or our services. The “Effective date” shows the latest revision.

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